Terms of Service

Last Updated: January 2025

Welcome to Healowpay.com ("Company," "we," "us," "our," or "Service"). These Terms of Service ("Terms") govern your access to and use of our website, mobile application, and all related services (collectively, the "Platform"). By accessing or using Healowpay.com, you agree to be bound by these Terms. If you do not agree to any part of these Terms, please do not use our Platform.

1. Introduction and Acceptance

Healowpay.com is a bill payment platform designed to facilitate secure online transactions between users and their service providers. Our Platform enables users to pay bills, manage accounts, and access payment-related services through our digital interface.

By clicking "I Accept" or by accessing and using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These Terms apply to all users, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

If you are using the Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" and "your" refer to both you and that organization.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Platform. Your continued use of the Platform following any changes constitutes your acceptance of the new Terms. We recommend checking this page periodically for updates.

2. User Agreements and Eligibility

2.1 Eligibility Requirements

To use Healowpay.com, you must:

  • Be at least 18 years of age or the age of majority in your jurisdiction
  • Have the legal capacity to enter into binding contracts
  • Reside in a jurisdiction where the Platform is legally available
  • Provide accurate, current, and complete information during registration
  • Maintain the confidentiality of your account credentials
  • Not be prohibited by law from using the Platform

2.2 Account Registration

When you create an account on Healowpay.com, you agree to:

  • Provide truthful, accurate, and complete information
  • Update your information to maintain accuracy
  • Maintain the security of your username and password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access
  • Comply with all applicable laws and regulations

You are solely responsible for maintaining the confidentiality of your account information and password. Healowpay.com is not responsible for any loss or damage resulting from your failure to protect your account credentials. You agree to notify us immediately of any unauthorized use of your account.

2.3 User Responsibilities

You agree to use the Platform in compliance with all applicable laws and regulations. You are responsible for:

  • Ensuring that all information you provide is accurate and current
  • Using the Platform only for lawful purposes
  • Protecting your account credentials from unauthorized access
  • Reporting any suspicious activity immediately
  • Complying with all terms and conditions of this Agreement

3. Acceptable Use Policy

3.1 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Using the Platform for any illegal or unauthorized purpose
  • Violating any applicable laws or regulations
  • Engaging in fraudulent or deceptive practices
  • Attempting to gain unauthorized access to the Platform or user accounts
  • Transmitting malware, viruses, or harmful code
  • Harassing, threatening, or abusing other users
  • Reverse engineering, decompiling, or disassembling the Platform
  • Creating automated scripts or bots to access the Platform
  • Interfering with the normal operation of the Platform
  • Attempting to circumvent security measures
  • Using the Platform for money laundering or financing illegal activities
  • Violating intellectual property rights

3.2 Enforcement

Healowpay.com reserves the right to investigate and take appropriate action against any user who violates these Terms. Actions may include, but are not limited to:

  • Suspension or termination of your account
  • Forfeiture of any funds in your account
  • Legal action or prosecution
  • Cooperation with law enforcement

We are not obligated to provide notice before taking action against violators. We may also pursue civil and criminal remedies to the fullest extent permitted by law.

3.3 Content Standards

Any content you submit to Healowpay.com must not:

  • Contain false, misleading, or deceptive information
  • Infringe on any intellectual property rights
  • Violate any privacy or publicity rights
  • Contain profanity, hate speech, or discriminatory language
  • Promote illegal activities or violence
  • Be obscene or sexually explicit

4. Limitation of Liability and Disclaimers

4.1 Disclaimer of Warranties

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. HEALOWPAY.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE PLATFORM, INCLUDING BUT NOT LIMITED TO:

  • ANY IMPLIED WARRANTY OF MERCHANTABILITY
  • ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE
  • ANY IMPLIED WARRANTY OF NON-INFRINGEMENT
  • ANY WARRANTY THAT THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE
  • ANY WARRANTY THAT DEFECTS WILL BE CORRECTED
  • ANY WARRANTY REGARDING THE ACCURACY OR COMPLETENESS OF INFORMATION

We do not warrant that the Platform will meet your requirements, that it will be available at any particular time, or that it will be secure. Your use of the Platform is at your own risk.

4.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, HEALOWPAY.COM SHALL NOT BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, REVENUE, DATA, OR USE
  • BUSINESS INTERRUPTION OR LOSS OF BUSINESS OPPORTUNITY
  • PERSONAL INJURY OR PROPERTY DAMAGE
  • ANY OTHER DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM

This limitation applies regardless of the form of action and whether or not Healowpay.com has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability, so some of the above limitations may not apply to you.

4.3 Maximum Liability

IN NO EVENT SHALL HEALOWPAY.COM'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS LESS.

4.4 Indemnification

You agree to indemnify, defend, and hold harmless Healowpay.com and its officers, directors, employees, agents, and successors from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Platform
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Your infringement of any third-party rights
  • Any content you submit to the Platform

5. Payment Terms and Conditions

5.1 Payment Processing

Healowpay.com processes payments through secure payment gateways. By submitting a payment, you authorize us to:

  • Charge your selected payment method
  • Process the transaction in accordance with the payment processor's terms
  • Transmit your payment information to the appropriate service provider
  • Generate transaction receipts and confirmations

5.2 Payment Authorization

You represent and warrant that:

  • You are the authorized user of the payment method
  • You have the right to use the payment method for the transaction
  • The payment method is valid and has sufficient funds
  • You authorize the charge to your account

5.3 Refunds and Disputes

Refund policies are determined by the service provider receiving payment. Healowpay.com is not responsible for refund decisions made by service providers. For payment disputes, please contact our customer support team. We will investigate legitimate disputes and work to resolve them in accordance with applicable law.

5.4 Recurring Payments

If you set up recurring payments, you authorize Healowpay.com to charge your payment method on a regular basis according to your selected schedule. You may cancel recurring payments at any time through your account settings or by contacting our support team.

6. Security and Privacy

6.1 Data Security

Healowpay.com implements industry-standard security measures to protect your information, including:

  • SSL encryption for data transmission
  • Secure data storage and access controls
  • Regular security audits and assessments
  • Fraud detection and prevention systems
  • Compliance with PCI DSS standards

However, no security system is completely impenetrable. We cannot guarantee absolute security of your information. You use the Platform at your own risk.

6.2 Privacy Policy

Your use of the Platform is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your information. By using the Platform, you consent to our collection and use of information as described in the Privacy Policy.

7. Intellectual Property Rights

The Platform and all content, including but not limited to text, graphics, logos, images, and software, are the property of Healowpay.com or its content suppliers and are protected by international copyright laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes. You may not:

  • Reproduce, distribute, or transmit any content without permission
  • Modify, translate, or create derivative works
  • Reverse engineer, decompile, or disassemble the Platform
  • Remove or alter any copyright or proprietary notices
  • Use the Platform or content for any commercial purpose

All rights not expressly granted are reserved by Healowpay.com. Unauthorized use of any content may violate copyright, trademark, and other laws.

8. Termination

Healowpay.com may terminate or suspend your account and access to the Platform at any time, with or without cause, and with or without notice. Reasons for termination may include:

  • Violation of these Terms
  • Violation of applicable laws or regulations
  • Fraudulent or suspicious activity
  • Non-payment of fees or charges
  • Inactivity for an extended period
  • Discontinuation of the Platform or services

Upon termination, your right to use the Platform ceases immediately. We may retain your information in accordance with our Privacy Policy and applicable law. Termination does not relieve you of any obligations under these Terms.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms and your use of the Platform shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in the United States.

9.2 Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or the Platform shall be resolved through good faith negotiation. If negotiation fails, the parties agree to submit the dispute to binding arbitration in accordance with the rules of the American Arbitration Association.

9.3 Class Action Waiver

You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as part of any class action, collective action, or representative action. You waive your right to participate in any class action against Healowpay.com.

10. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service or the Platform, please contact us at:

Healowpay.com

Support: Available 24/7

We will make reasonable efforts to respond to your inquiries within 2 hours during business hours and within 24 hours otherwise.

11. Miscellaneous

11.1 Entire Agreement

These Terms, together with our Privacy Policy and any other documents incorporated by reference, constitute the entire agreement between you and Healowpay.com regarding the Platform and supersede all prior agreements and understandings.

11.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. We will modify the invalid provision to the minimum extent necessary to make it valid and enforceable.

11.3 Waiver

The failure of Healowpay.com to enforce any right or provision of these Terms shall not be construed as a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Healowpay.com.

11.4 Assignment

You may not assign or transfer these Terms or your rights under these Terms without the prior written consent of Healowpay.com. Healowpay.com may assign these Terms and its rights without restriction.

11.5 Notices

Any notices required under these Terms shall be in writing and delivered personally, by email, or by certified mail. Notices to you will be sent to the email address or address you provided during registration. Notices to Healowpay.com should be sent to the contact information provided in Section 10.

Acknowledgment

By using Healowpay.com, you acknowledge that you have read these Terms of Service in their entirety, understand them, and agree to be bound by all of their terms and conditions. If you do not agree to these Terms, please do not use the Platform.